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Communication / Phone Bill Fees #1002496

NBC Evening News for Wednesday, Jul 13, 2011
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(Studio: Brian Williams) Report introduced.

(Washington: Lisa Myers) A Senate investigation into cramming, the addition of bogus charges onto phone bills, featured; scenes shown from Florida of a company representative refusing to talk. [Phone customer Barb ARNOLD‡- reacts.] [Senator Jay ROCKEFELLER†- explains how the phone companies make money from these charges.] [Senator Claire McCASKILL†- notes the phone companies allow these people to bill because they’re getting a piece of the pie.] [US Telecom Assn. president Walter McCORMICK†- says it remains a problem.]

Reporter(s):
Williams, Brian;
Myers, Lisa
Duration:
00:02:40

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