CBS Evening News for Saturday, Jan 14, 2012
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(Studio: Elaine Quijano) How one US company, Arise Virtual Solutions, is "insourcing" jobs by bringing back call center jobs from overseas examined; details given about customer service calls and the limited benefits for workers. [Employees Tiphani EDMONDS, Janice HESS, Arise co-chair Angela SELDEN- talk business.] [President OBAMA - says they are bringing jobs back to America.]
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