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A Closer Look (The Telephone Business) #182975

ABC Evening News for Wednesday, Jan 27, 1999
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(Studio: Peter Jennings) Some basic statistics on the telephone business cited.

(New York: Betsy Stark) American Telephone and Telegraph (AT&T)'s new campaign for a flat rate long distance telephone service as an alternative of too confusing rate plans examined. [The Yankee Group Brian ADAMIK - assesses the American Telephone and Telegraph (AT&T) business tactic.]

(Studio: Peter Jennings) Report introduced.

(Washington: Barry Serafin) investigation into whether "dial around" 10-10 long distance services really save the consumer money examined; details given of how the system works; television ads shown. [MCI Worldcom Brad BURNS, market analyst Fred VOIT, 10-10 user Shirley TYLER, Federal Communications Commission chairman William KENNARD - comment on 10-10 systems.] Examples cited of hidden costs in dial around services.

(Studio: Peter Jennings) Some more comments on telephone services given.

Jennings, Peter;
Serafin, Barry;
Stark, Betsy

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