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A Closer Look (Travel Trauma) #188053

ABC Evening News for Tuesday, Aug 03, 1999
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(Studio: Kevin Newman) Government warning about scams aimed at vacationers noted.

(Washington: John Martin) FTC (Federal Trade Commission) announcement of moves to stop unscrupulous travel agents featured; home videos shown of bad vacations hotels. [FTC Jodie BERNSTEIN - says dream vacations turned out to be nightmares.] [Vicki WALKER - cites examples of a scam.] [American Society of Travel Agents Paul RUDEN - comments on scams.] [Traveler Charlene KUHAUPT - cites stress.]

(Studio: Kevin Newman) Federal Aviation Administration statistics on delays in airplane flights cited.

(Chicago: Dean Reynolds) Complaints about flying examined; details given of specific problems with seat sizes, lack of restrooms and increased flight delays. [Three TRAVELLERS - complain.] [Airline industry consultant Michael BOYD - notes the need for bladder control!] [United Airlines chairman Jim GOODWIN - admits our standing with the flying public is low.]

(Studio: Kevin Newman) The new Boeing 737 shown.

Martin, John;
Newman, Kevin;
Reynolds, Dean

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