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Auto Industry / FTC / Warranties #200035

CBS Evening News for Friday, Jan 10, 1969
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(Studio) Autos appear before FTC (Federal Trade Commission) hearing to report on auto warranties.
REPORTER: Walter Cronkite

(Capitol Hill) Inds. answer questions regarding poor service w/ warranties. Chairperson Paul Dixon said customer should get satisfaction, not run-around. Two Ford and Chrysler V.P.s said situation wasn't bad. [Ford Vice President Paul LORENZ - average car lasts 10-11 years Maintenance not excessive, even in later years Parts not made to fail in 36 mos. Engines could go 80,000 mile without trouble. Scheduled maintenance costs reduced by 2/3 since 1957. More durable product.]
REPORTER: David Dick

Cronkite, Walter;
Dick, David

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