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(Studio) Upcoming formal beginning of break-up of Bell telephone system and financial implications for customers noted; criticism of increased rates outlined.
REPORTER: Dan Rather
(DC) Implications of American Telephone and Telegraph (AT&T) break-up for customers and service examined. [Consumers Union spokesperson Robert NICHOLS - feels "explosion of choice" will hit public.] Options in equipment and service listed on screen, discussed. ["The Phone Book" co-author Larry KAHANER - suggests using common sense in buying telephone equipment.] [Public Phone Stores spokesperson David MANN - notes ease of installation; demonstrates converting from old switch to new.] Major changes in long distance service cited; American Telephone and Telegraph (AT&T), MCI commercials shown. [KAHANER - suggests consumers shop around for telephone company] Local phone companies' efforts to drastically increase monthly rates noted illustrated by Texas; details given. Changes in nation `s telephone service over years outlined.
REPORTER: Eric Engberg
- Engberg, Eric;
- Rather, Dan
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