NBC Evening News for Tuesday, Aug 22, 1978
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(Studio) Special report on Peoria, Illinois, police use of discussions to defuse potential problems after training by civilian cnslrs.
REPORTER: Jessica Savitch
(Peoria, Illinois) Details given about Peoria police department's use of conflict management in dealing with most common police problem, stopping fights that often lead to killing. Police training tape shown. Department's difference in use of this method in that they work with trained civilian cnslrs., called emergency response system (ERS). [MAN - answers radio call.] Details given about ERS process. Ex. given is ERS call in potential suicide case. [ERS counselor Jim ZURBAN - describes to police officer how he resolved problem.] Periodic reviews of system among police, cnslrs. and psychologists described. [MEN - discuss how much confidential info. cnslrs. can give to police.] [Peoria police officer Sam HOSKINS - says having good public relations with people is what it's all about and if people want social workers, that's what police will be.]
REPORTER: Georgette Bennett
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