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Consumer Alert (Insurance Rates) #727155

CBS Evening News for Friday, Apr 25, 2003
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(Studio: Dan Rather) Report introduced.

(Los Angeles: Bill Whitaker) Homeowners’ anger over being dropped by their insurers or having their premiums increase for asking about services they've paid for or for filing even one claim featured; details given about the industry database called CLUE, {Claim Loss Underwriting Exchange}, which collects information on every homeowner claim and question and about California’s “Homeowners’ Bill of Rights”, which allows homeowners to question their CLUE report. [Homeowner Kristen ANGEL†- says there was simply an inquiry.] [California Insurance Commissioner John GARAMENDI†- says insurance companies are making it difficult for people to file a legitimate claim.] [Personal Insurance Federation Dan DUNMOYER†- says companies use CLUE information to determine risk.]

Rather, Dan;
Whitaker, Bill

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