NBC Evening News for Thursday, May 19, 2005
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(Studio: Brian Williams) Report introduced.
(Dallas: Jim Cummins) The unreliability of the 911 emergency service from Internet phone providers featured; details given of the Texas lawsuit against Vonage Holdings Corp. after Joyce John could not reach 911 when her parents, Peter and Sosamma John, were shot. [Deltona, Florida, parents Cheryl & Joseph WALLER- comment on their infant daughter’s death because they couldn’t reach 911; describe how their call was routed.] [Vonage vice president Brooke SCHULZ- says we don’t control the outcome of the call.] [Joyce JOHN – says we assume 911 is included in all phone services.] The FCC’s order for Internet phone services to connect customers to 911 noted. NOTE: Local weather bulletin on screen.
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