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(Studio: Dan Harris) Report introduced.
(JFK Airport, New York: Stephanie Sy) JetBlue's cancellation of more flights as it tries to get back to normal after last week's ice storms left passengers stranded for many hours examined; airport scenes shown; details given about the response of JetBlue passengers. [Two TRAVELLERS - complain.] [JD Power Linda HIRNIESE- assesses what's happening for JetBlue.]
(Studio: Dan Harris) The turbulent times for airlines discussed. [Aviation analyst John NANCE - talks about the problems for thinly strung small carriers; states JetBlue is doing the right thing in a unique way.]
- Harris, Dan;
- Sy, Stephanie
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