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Airline Industry / JetBlue / Lost Luggage #858909

CBS Evening News for Tuesday, Feb 20, 2007
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(Studio: Russ Mitchell) Report introduced.

(Philadelphia International Airport: Sharyn Alfonsi) JetBlue’s introduction of a customer bill of rights following a disastrous week featured; details given of ongoing problems with airlines losing luggage. [US Airways passenger Vernon DUCKERY‡, 3 PEOPLE – comment on their lost bags.] [Calyon Securities airline analyst Ray NEIDL†- says the compensation seems fair.] [At the Las Vegas airport, 2 stranded PASSENGERS – comment.]

Mitchell, Russ;
Alfonsi, Sharyn

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