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Bank of America / Debt Collectors #975056

ABC Evening News for Friday, Sep 24, 2010
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(Studio: George Stephanopoulos) Report introduced.

(Studio: Brian Ross) The ACT debt collectors hired by Bank of America featured; racist, obscene calls to Allen Jones, Jeff Burke and others played; scenes shown of the reporter asking questions of bank CEO Brian Moynihan†† outisde his building. [JONES, BURKE, Jones attorney Mark FRENKEL†- comment on the debt calls.] [Advanced Call Center Technologies chairman Chris DEBBAS†- defends company polices.] Bank of America's firing of the collection agency after the ABC investigation noted. FTC plans for a major crackdown on abusive phone calls discussed.

Stephanopoulos, George;
Ross, Brian

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