This program is 29 minutes long
(Highland, California: Mike von Fremd) The second storm bringing flood waters to California featured; scenes shown from Highland of sandbagging, damaged homes, a downed tree and rainy highways. [Residents Leslie and Bob BEST, Sonya MARTIN - comment.]
(Chicago: Chris Bury) The story of passengers trapped on the airport tarmac updated; scenes shown from Kennedy and O'Hare Airports. [In different airports, passengers Ruchika KUMAR, Melissa WEST-KOSTILA, Carlo CINQUE, Brett KLASKO, Markku KOSTILA- complain about the travel nightmare.]
(Studio: David Muir) The giant profits for the airlines this year noted.
(Studio: Dan Harris) The question of why moneymaking airlines are understaffed in this emergency examined; soaring profit statistics based on new fees and fewer flights with fewer employees cited; scenes shown of the reporter trying to reach the airlines by phone. [Airline industry analyst Henry HARTEVELDT- says customer service has melted down.]
(Studio: David Muir) Report introduced.
(Brooklyn: Linsey Davis) The breakdown of the emergency system in New York City during the snowstorm reviewed; scenes shown from the snow-covered streets of Brooklyn. [Father died, Linda NOELLE - reacts to the medical transportation problems.] [New York City Mayor Michael BLOOMBERG, Brooklyn borough president Marty MARKOWITZ- offer views on the emergency.] The story of a baby born in the street mentioned.
(Studio: David Muir) The ski lift accident in Maine due to a cable problem updated; photos shown.
(Washington: John Donvan) The moves by some hospitals to keep fathers from snapping pictures of their newborn babies examined; sample baby photos shown. [Expectant mother Laurie SHIFLER- says the hospital banned pictures.] A statement from Medicus Medical Center in Maryland about privacy protection quoted. [Medical malpractice attorney Brian McKEEN- says hospitals don't want evidence.]
(Studio: David Muir) The major stories of 2010 reviewed; scenes shown of ABC News coverage of the aftermath of the earthquake in Haiti, the oil spill in the Gulf of Mexico, the political scene with President Obama and the Tea Party, the war in Afghanistan and Iraq with Obama, then-US commander in Afghanistan Gen. Stanley McChrystal, the WikiLeaks leak of classified intelligence documents, the Facebook social movement, actress Betty White, the Apple iPad and the mine disasters in West Virginia and Chile.